Our goal is to ensure you have access to the best in healthcare, when you need it, supported by our expert teams to ensure your experience is personalized and seamless
"At Kings, accessing medical care for you or your family is a seamless process We have multiple channels to connect with us, through our website, our apps and our call center"
We are committed to delivering a seamless patient journey, managed by highly trained teams with empathy & compassion at the heart of everything we do
Experience the finest hospitality whilst at King's, from our menus to comfortable surroundings in your rooms we are committed to meeting all of your expectations
Customer Care Department is here to assist you with any questions, concerns, or needs that you may have during your stay in the hospital. Patient Care Representatives can:
Whether you are a patient, relative or a visitor to our hospital, we want to ensure that your experience is a positive one.
We value all feedback following your visit to our hospital. We ask that if you do encounter any problems, however small, you let us know. We are continually striving to improve our service and care, and your comments and feedback are invaluable in helping us to do this
Ways to Leave Your Feedback
Written complaint: We have a formal complaint process which we will support you to access through our Customer Care Representatives
"At our hospital, we seamlessly blend exceptional care with unparalleled comfort, placing utmost importance on efficiency and discretion in all our services. Your privacy is our top priority, and we are dedicated to maintaining strict appointment schedules while guiding you through every stage of your journey. With our private VIP entrance and executive clinics, we ensure an exclusive and premium level of care, guaranteeing a smooth and seamless experience. Explore our executive programs, where comprehensive examinations are meticulously tailored to meet your specific needs. Whether you require a thorough health assessment or specialized care for particular conditions, rest assured, we are committed to delivering the highest standards of care and quality with attention to details at every step of your presence with us. With us, you will experience exceptional personalized care designed to suit your need"